Privacy Policy

At Proritas Healthcare Professionals Ltd, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, store, and protect it.

This Privacy Policy explains how we handle your personal data when you use our services, visit our website, contact us, or apply to work with us.

Who We Are

Proritas Healthcare Professionals Ltd is a UK healthcare provider delivering compassionate, person-centred care across London, Greater London, Surrey, and Guildford.

Our services include:

• Supported Living
• Domiciliary Care
• Home Care
• Live-in Care
• End of Life Care
• Healthcare Staffing Solutions

Proritas Healthcare Professionals Ltd is the Data Controller responsible for your personal information.

What Information We Collect

We may collect personal information (name, address, contact details), health information necessary to provide safe care, employment information for applicants and employees, and website usage information such as cookies and analytics.

How We Use Your Information

We use your information to deliver safe care, manage referrals, recruit staff, communicate with you, comply with legal obligations, safeguard vulnerable individuals, improve our services, and administer our business.

Who We Share Your Information With

Where necessary and lawful, we may share information with NHS organisations, GPs, hospitals, local authorities, social workers, care commissioners, pharmacies, emergency services, the Care Quality Commission (CQC), HMRC, payroll providers, professional advisers, and secure IT providers.

We never sell your personal information.

Keeping Your Information Safe

We use secure systems, encryption where appropriate, restricted access, staff confidentiality agreements, and GDPR training to protect your personal information.

How Long We Keep Your Information

We only retain personal information for as long as necessary to comply with legal, regulatory, and professional requirements before securely deleting or destroying it.

Your Rights

Under UK GDPR you have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion where applicable
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable
• Complain to the Information Commissioner’s Office (ICO)

Cookies

Our website uses cookies to improve user experience and analyse website usage. You can manage cookies through your browser settings.

Contact Us

Proritas Healthcare Professionals Ltd
Serving London, Greater London, Surrey & Guildford

Telephone: 0208 0922 968
Email: info@proritashealthcare.co.uk
Website: www.proritashealthcare.co.uk

Complaints

If you have concerns about how we handle your personal information, please contact us first. If you remain dissatisfied, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk or telephone 0303 123 1113.