About us

OUR STORY

Care That Transforms Everyday Life

When care is right, people feel safer, families feel reassured, and individuals gain greater confidence, choice, and independence. That’s the difference Proritas Healthcare Professionals exists to make.

Established in 2019, Proritas is a CQC-registered health and social care provider delivering domiciliary care, live-in care, supported living and specialist support for adults with learning disabilities, autism, mental health needs, dementia, physical and sensory disabilities, and complex care requirements. 

Every service begins with the person, not the diagnosis. We take time to understand their needs, risks, routines, preferences and ambitions, then build a clear support plan around what matters most to them. The result is care that does more than meet daily needs, it helps people stay safe, build essential life skills, participate in their communities and exercise greater control over their lives. 

Our teams work closely with families, social workers, commissioners and healthcare professionals to ensure support is coordinated, accountable and responsive as needs change. Behind every package of care is strong governance, safe practice and a skilled workforce committed to delivering consistent, respectful support. 

At Proritas, we do not simply provide care. We create the stability, confidence and opportunity people need to live fuller, more independent lives.

Our Mission

We help people live safely, confidently and with greater independence. Our mission is to deliver compassionate, person-centred care that gives every individual dignity, choice and control over their life. We work in partnership with the people we support, their families and professionals to provide flexible care shaped around each person’s needs, culture, abilities, preferences and ambitions. The result is support that does more than meet immediate needs, it builds confidence, protects wellbeing and helps people achieve meaningful, lasting outcomes.

Our Vision

Our vision is to become one of the United Kingdom’s most trusted providers of care, supported living and specialist support. We want every person who relies on us, and every family, professional and commissioner who works with us, to feel confident that they are receiving safe, reliable and accountable support. We aim to create environments where people feel respected, valued and empowered to live fuller, more independent lives. As we grow, we plan to establish high-quality children’s homes and supported accommodation for young people aged 16 and 17. These services will provide the stability, guidance and practical skills young people need to build resilience, prepare for adulthood and move towards independence with confidence.

Our Care Professionals

The right support can transform daily life; bringing safety, stability, confidence and greater independence. That is what we deliver at Proritas.

Established in 2019, Proritas Healthcare Professionals is a CQC-registered care provider delivering domiciliary care, live-in care, supported living and specialist support for adults with learning disabilities, autism, mental health needs, dementia, physical disabilities and complex care needs.

We begin by understanding the person, not simply their condition. Every package of care is shaped around individual needs, routines, risks, choices and ambitions, ensuring support feels personal, respectful and purposeful.

Our skilled teams work closely with families, social workers, commissioners and healthcare professionals to provide safe, coordinated and reliable care. We help people build everyday skills, stay connected to their communities and live with greater choice and control.

At Proritas, we do more than meet care needs. We create trusted relationships, deliver meaningful outcomes and help people live fuller, more independent lives.

Our Core Values

People First

We put the people we support at the heart of everything we do. We listen, build trust and shape support around each person’s needs, choices, goals and what matters most to them.

Efficiency

We act promptly, work responsibly and use resources wisely. We deliver reliable support without compromising quality, safety or dignity.

Openness

We communicate honestly, listen carefully and welcome feedback. We take responsibility for our actions and use every experience as an opportunity to improve.

Respect

We treat every person with dignity, compassion and fairness. We value individuality and respect each person’s identity, culture, beliefs and right to make informed choices.

Collaboration

We work closely with the people we support, their families, colleagues, commissioners and healthcare professionals to achieve better and more lasting outcomes.

Creativity

We remain flexible, embrace new ideas and find practical solutions that respond to changing needs and improve the quality of support we provide.

Choosing a care provider should come with confidence. Our CQC registration confirms that Proritas is legally registered to provide Personal Care in England.

The service is registered to support adults of all ages, including people living with dementia, learning disabilities, mental health conditions, physical disabilities and sensory impairments. CQC currently shows no published inspection rating for the provider.

CQC provider ID

1-7342403321

CQC location ID:

1-14157754386

Regulated activity:

Personal Care

Registered since:

7 November 2022

Registered Manager:

Mrs Proscovia Nakaggwa Sendijja

Registered location:

Unit 1, Echo Building, East Bay Lane, London, E15 2SJ

OUR ACHIEVEMENTS

CQC Registered

Registered with the Care Quality Commission for the regulated activity of Personal Care.

Supported the NHS Through Covid-19

In 2020 we provided vital staffing support to the National Health Service throughout the pandemic.

Opened National Branches

Expanded operations to deliver care services all over England.

Years of Trusted Care
7 Y+
DBS-Checked Carers
100 %
Support Available
24 /7

Trusted and Accredited by

OUR FOUNDER

The Heart Behind Proritas

Proscovia founded Proritas Healthcare in 2019, driven by 10+ years of experience in the health and social care sector and a deep conviction that care should never feel transactional.

Having seen first-hand how the right carer can transform not just a client’s life but their whole family’s, She built Proritas around a simple standard: if it isn’t good enough for my own mother, it isn’t good enough for our clients.Today, she leads a growing team of care professionals who share that same standard and still personally ensures the company stays true to its founding values.

“Care is not a task list. It’s a relationship. Get the relationship right, and everything else follows.” — Proscovia Sendijja, Founder & Director

testimonials

What Our Clients Say

Real words from the families and organisations we support.

I was fortunate to meet the Director of PH, who arranged a carer for my mother immediately. She has been a lifeline to both my mother and me. I needed a care company that I could trust with my mum’s needs, which have not been without their challenges and surprises.The carers, Petrinah and Aliziki, have worked extremely hard to provide the best possible care for my mum. Petrinah quickly learned and understood her needs, while Aliziki stayed with my mum throughout the night when she had to go to A&E.It was particularly telling when my mum preferred Petrinah over me to help her walk! That really showed me how comfortable and trusting she had become with her.The Director, Proscovia, has also been incredibly responsive and understanding whenever we have needed to modify the care schedule.It is difficult to watch a parent gradually lose her independence, but the care and support these carers have provided have given us hope and reassurance. We are truly grateful for everything they have done for my mum and our family.

Kelvin Wu Son Of Client

The team is providing an excellent service, and we are very happy with the way our mother is being cared for. The care team also gets on very well with the family and has built a positive relationship with everyone.Whenever we have any requests or concerns, the management team is always willing to listen and takes the necessary action to address them. We really appreciate their responsiveness and the quality of care they provide.

Margaret S Daughter of Client

There are two ladies caring for my mother and providing 24-hour care and support. The way they take care of my mother shows that they are highly trained and possess excellent caring skills, including empathy, compassion, kindness, patience, perseverance, and knowledge, especially when it comes to managing my mum’s medication.My mum suffers from dementia and experiences constant mood changes, but they are incredibly understanding and adaptable. They adjust their approach to meet her needs, make her comfortable, and fit into her world, helping her feel safe, happy, and cared for.We are a large family with many children, and I have seen how professionally they handle each of my siblings while always keeping my mother’s safety at the centre of everything they do. As a result, they consistently safeguard my mother and ensure she is well cared for at all times.They go above and beyond, even during their own personal time. They have now become part of the family, and my mum seems much more comfortable when they are around. Whenever we take her out, she often wants them to be there with her.My mum likes to look good, and they always make sure she is immaculately dressed and well presented.It is truly a blessing to have these two ladies caring for my mother. Most importantly, it is wonderful to see that my mum is happy, comfortable, and well cared for.

R.S Daughter of Client

Ready to Talk About Care?

Whether you need support for a loved one, accommodation for a young person, or reliable staff for your organisation, our team is here to listen.

faqs

Frequently Asked Questions

Answers to the questions families ask us most. Can’t find yours? Get in touch, we’re happy to help.

Yes. Every carer is fully background and DBS checked, trained, and vetted before joining our team. We're also registered with the Care Quality Commission (CQC), which regulates our standards of care.

Often very quickly. After a free consultation to understand your needs, we can typically match you with a suitable carer within days and sooner in urgent situations.

Domiciliary care means a carer visits your home at scheduled times to help with daily needs. Live-in care means a dedicated carer lives with you, providing round-the-clock support.

Absolutely. Needs change, and so do our plans. We review care regularly and our team is known for responding quickly when schedules or requirements shift.

Yes. We supply vetted, experienced healthcare staff to residential care homes, nursing homes, and NHS hospitals — for both short-term cover and ongoing placements.

Costs depend on the type and level of care required. Book a free, no-obligation consultation and we'll provide a clear, tailored quote no hidden fees.