Testimonials

Hear What Our Clients Have to Say

I was fortunate to meet the Director of PH, who arranged a carer for my mother immediately. She has been a lifeline to both my mother and me. I needed a care company that I could trust with my mum’s needs, which have not been without their challenges and surprises.The carers, Petrinah and Aliziki, have worked extremely hard to provide the best possible care for my mum. Petrinah quickly learned and understood her needs, while Aliziki stayed with my mum throughout the night when she had to go to A&E.It was particularly telling when my mum preferred Petrinah over me to help her walk! That really showed me how comfortable and trusting she had become with her.The Director, Proscovia, has also been incredibly responsive and understanding whenever we have needed to modify the care schedule.It is difficult to watch a parent gradually lose her independence, but the care and support these carers have provided have given us hope and reassurance. We are truly grateful for everything they have done for my mum and our family.

Kelvin Wu Son Of Client

There are two ladies caring for my mother and providing 24-hour care and support. The way they take care of my mother shows that they are highly trained and possess excellent caring skills, including empathy, compassion, kindness, patience, perseverance, and knowledge, especially when it comes to managing my mum’s medication.My mum suffers from dementia and experiences constant mood changes, but they are incredibly understanding and adaptable. They adjust their approach to meet her needs, make her comfortable, and fit into her world, helping her feel safe, happy, and cared for.We are a large family with many children, and I have seen how professionally they handle each of my siblings while always keeping my mother’s safety at the centre of everything they do. As a result, they consistently safeguard my mother and ensure she is well cared for at all times.They go above and beyond, even during their own personal time. They have now become part of the family, and my mum seems much more comfortable when they are around. Whenever we take her out, she often wants them to be there with her.My mum likes to look good, and they always make sure she is immaculately dressed and well presented.It is truly a blessing to have these two ladies caring for my mother. Most importantly, it is wonderful to see that my mum is happy, comfortable, and well cared for.

R S Daughter of Client

The carer was brilliant! Took good care of my mother's personal care.

Rachel Private Client

Joanitah has been a fantastic, helpful and efficient carer!

Abena Akom Manager, The Prospering Place

Very reliable during the Covid-19 peaks.

Staff Walton Community Hospital

Proritas Healthcare staff are very competent and hard-working, they have provided us excellent carers in difficult circumstances and we commend their services.

Sue Manager, Sonia Lodge Care Home

We have had the pleasure of working with Caroline and Victoria (two carers) and are impressed with their work. They have also received positive feedback from clients.

Nikki Smith Limegrove Home Manager

The team are providing excellent service and we are happy with the way our mother is being taken care of. The team 9also gets on very well with the family. If we have any requests, the Management team always listen and apply as required.

Margaret S Daughter of Client

I have used the carer mainly for light home cleaning activities. These have been generally carried out satisfactorily. There have been occasional communication difficulties but I have managed to work around these. The manager has been very responsive in communicating and respecting my particular requirements in a very professional manner. I would certainly recommend the company to potential customers.

S G Client / Service User

Proritas healthcare has been an absolute blessing for our family. Their compassionate and professional care for my wife has been outstanding. The carer (Popy) is consistently attentive and kind, always going above and beyond to ensure my wife's comfort and well-being. We've experienced seamless communication and genuine peace of mind. I highly recommend Proritas healthcare to anyone seeking exceptional care. Thank you.

Islam N Client / Service User

I am extremely happy with the service I am receiving for my daughter, especially the care provided by Popy, the carer who comes into my home.She is a very caring person with excellent interpersonal skills. She is always punctual, understanding, and attentive to my daughter’s needs. She provides a high standard of care and always maintains a positive and respectful attitude towards the person she is caring for.I am very pleased with the quality of care she provides and truly appreciate her dedication and commitment.

M A Father of Client

I would like to express my sincere appreciation to the entire team at the Care Home for their outstanding cooperation and dedication in supporting M. The partnership between the care home and the school has been invaluable, and it is clear that this shared commitment has played a major role in her remarkable progress in both behaviour and learning.Your consistent communication, encouragement, and structured routines have helped her grow in confidence and make dramatic improvements. We are especially grateful for the effort you have put into supporting her attendance and punctuality, which has made a significant difference in her engagement and overall development.Thank you for your unwavering support, professionalism, and genuine care. It has truly contributed to her success

Charles A Other

I love the place, the staff is so friendly and they take good care of me. The staff treat me with dignity, patience, and understanding from day one, without judgment. They supported me to access the right services, attend appointments, and build healthier routines. Having consistent support makes me feel safe and motivated. The environment is calm, supportive, and structured, which has really helped my mental health. Staff are always available to listen and offer guidance when things feel overwhelming. I am grateful for the care and support I've received and would recommend this service to anyone who needs help rebuilding their life during recovery.

Dale W Client / Service User

The team have been supporting a mutual client with complex difficulties and were able to professionally safeguard and support the young man by giving him a stable living environment to progress with his journey into Adult independence, It has been a challenging period but the support provided allowed the young man time to engage with relevant support services, sustain employment and progress into his private rented living arrangement.

Tanaka D Social Worker

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